HABILIDADES DIRECTIVAS
Leading with effective Communication
CENTRO DE FORMACIÓN
Curso impartido en el centro de formación de Rivas Vaciamadrid.
Contents
- The 4S model of communication
- Your Voice
- Shocking communication
- Pause and effect
- Managing yourself
- Active and Effective Listening
- Barriers to effective communication
- Fight your weaknesses of listening
- The components of body language
- Types of emotion
- Contact by phone, via e-mail
Learning objectives
- How inclusive leadership and effective communication are intertwined.
- Identify how certain characteristics of the voice impact communication
- Learn the proper methods to prevent the causes that provoke a voice does not reach the audience.
- Determine how silence can positively influence communication.
- Explain the benefits of being an effective listener.
- Recognize the reasons that cause the ineffective listening
- Interpreting body language which manifests itself in responsive, thoughtful, defensive and combative form.
- Recognize the gestures and expressions that constitute a point to investigate.
- Who is the course for? This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.
Duration: 8 – 12 hours
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