Leading with effective Communication

CENTRO DE FORMACIÓN

Curso impartido en el centro de formación de Rivas Vaciamadrid.

Contents

• The 4S model of communication
• Your Voice
• Shocking communication
• Pause and effect
• Managing yourself
• Active and Effective Listening
• Barriers to effective communication
• Fight your weaknesses of listening
• The components of body language
• Types of emotion
• Contact by phone, via e-mail

Learning objectives

• How inclusive leadership and effective communication are intertwined.
• Identify how certain characteristics of the voice impact communication
• Learn the proper methods to prevent the causes that provoke a voice does not reach the audience.
• Determine how silence can positively influence communication.
• Explain the benefits of being an effective listener.
• Recognize the reasons that cause the ineffective listening
• Interpreting body language which manifests itself in responsive, thoughtful, defensive and combative form.
• Recognize the gestures and expressions that constitute a point to investigate.

• Who is the course for? This course is intended for anyone seeking to develop their fundamental business skills, whether to increase their employability or secure a promotion. The course does not require any previous study of communication.

Duration: 8 – 12 hours